VoIP For Dummies.pdf

C ommunications is the heart of your business, and voice over IP has the capability to strengthen that heart and thereby strengthen your busi- ness. VoIP is not just another form of connectivity. Yes, it combines the inti- macy of voice with the power of data, but it is more than voice over the Internet or voice over your data network. It enables the merging of voice and data applications in ways that liberate business processes. VoIP extends voice communications to anyone, anywhere, over any device — it is the fun- damental building block of intelligent communications. It offers businesses the benefits of significant cost savings, increased revenue, and better cus- tomer service. It puts communications at the core of the business, enabling faster decisions, revitalized business processes, and new business models