java呼叫中心系统源码-FISH-UCKeFu:基于UCKeFu

上传者: 38593823 | 上传时间: 2024-06-15 14:08:02 | 文件大小: 89.02MB | 文件类型: ZIP
java呼叫中心系统源码 优客服 优客服,是一个多渠道融合的客户支持服务平台,包含WebIM,微信,电话,邮件,短信等接入渠道、智能机器人 访问地址 DEMO访问地址: , 访问账号:admin,密码:123456 优客服组件结构 1. WebIM在线客服 优客服提供WebIM功能,在线坐席能够通过工作台操作界面,接收来自WebIM的咨询请求,优客服通过整合多个渠道来源,让坐席在同一个工作界面上处理来自PC端、移动端、微信端,微博等渠道的服务请求。 2. 社交媒体 接入微信和微博渠道,将社交媒体渠道的的咨询请求接入进入 优客服 坐席工作平台,让客服统一响应和受理 3. 邮件、短信 多种邮件处理方式,能够将邮箱的消息转为坐席的待处理任务,可以将待处理任务或邮件转为工单 项目组成: 1. 前端:LayUI + Freemarker 1. 后端:Spring Boot 1. 数据库:MySQL+Elasticsearch 项目运行方式: 1. 将代码拉取下来 1. 编译pom.xml文件,下载好jar包 本项目有四个依赖包,jave 和Mondrian,aliyun-java-sdk-cor

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