跨境电子商务客户服务：处理漏发、错发类特殊订单.pptx

Dear sir/madam, We apologize for having sent you a wrong package, and promise immediately to make up for it. Firstly, we will send you the right package as soon as possible. Secondly, we will send you an xx% off discount coupon, which you can use whenever you want in our store. Could you please help to send the wrong package back after receiving it? We are responsible for the shipping payment. What do you think of the solution? If there is anything we can do for you, do not hesitate to contact u