ITIL 4 发布近1年了，网上能找到的资料质量层次不齐，尤其部分中文版，更是让读者不知所云， 为了便于读者对ITIL 4精髓的理解，把个人学习中整理的中英文参照版本分享给大家，便于IT从业者及ITIL 的粉丝学习，更期望大家能仁者见仁，智者见智，能真正领悟ITIL 4 的精髓。

ITIL 4最新管理实践 事件管理 中文版（全）

ITIL4_Foundation中文翻译.pdf

ITIL4 Foundation 重点解读，中文版翻译太烂啦，所以只共享英文版。 ITIL 4 Foundation is the first publication of ITIL 4, the latest evolution of the most widely adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.

本人翻译的ITIL 4 FOUNDATION文档